Refund policy

Refund Policy

We have an extensive quality control process to ensure that only the best (and cutest) products make their way to you and your precious bub.

In the rare occasion that an item arrives to you damaged or faulty, firstly, let us apologise, this must have been very disappointing and is certainly not the experience we want you to have with our little store. 

In this instance, we will of course provide a refund to you. We will need to be notified of the fault within 24 hours of your receipt of the package. Please send us photos of the fault so that we are fully aware of what (sadly) went wrong.

If we are satisfied that you have received a faulty product, we will cover the cost of retuning the item to us and offer a refund, exchange or store credit - whatever suits you best. 

Items will not be accepted for return due to general wear.

If you have any questions, please contact us at hello.lauri@outlook.com