Terms of Service

Last updated: 29 September 2026

These Terms of Service apply to your use of the Noggin Kids website at nogginkids.com (the “Website”) and to purchases made through the Website.

The Website is operated by Musta Solutions Pty Ltd trading as Noggin Kids (“Noggin Kids”, “we”, “us” or “our”).

By using our Website or purchasing a product from us, you agree to these Terms of Service, together with any other policies referred to in these Terms.

Please read these Terms carefully before using the Website or placing an order.

1. About Noggin Kids

Legal business name: Musta Solutions Pty Ltd
Trading name: Noggin Kids
ABN: 31 629 992 098
Email: nogginaustralia@gmail.com
Website: nogginkids.com

Noggin Kids provides educational products and resources for children, including physical products and digital downloads.

2. Using Our Website

You agree to use our Website only for lawful purposes and in a way that does not:

• breach any applicable law;
• infringe the rights of another person;
• interfere with the operation or security of the Website;
• introduce malicious software or code;
• attempt to gain unauthorised access to our systems;
• copy, reproduce or exploit Website content without permission; or
• use the Website to engage in fraudulent, misleading or harmful activity.

You must not use our Website to collect, store or misuse another person's personal information without appropriate authority.

3. Age and Purchases

Our Website is intended primarily for adults, including parents, carers and other adults purchasing products for children.

By placing an order, you confirm that you are legally capable of entering into a binding agreement.

If you are under the applicable age to enter into a contract, you should only use the Website or make a purchase with the involvement and permission of a parent or legal guardian.

4. Products and Product Information

We take reasonable care to ensure that product descriptions, images, prices and other information on our Website are accurate and current.

However:

• colours may appear differently depending on your device or screen;
• product images may be illustrative;
• minor variations may occur between individual products;
• product availability may change; and
• information may occasionally contain errors or omissions.

If we discover a material error in a product description or price after you have placed an order, we will contact you and explain the available options.

Nothing in these Terms limits your rights under the Australian Consumer Law.

5. Product Availability

Products are subject to availability.

We may update, discontinue or modify products from time to time.

If you purchase a product that subsequently becomes unavailable before we can fulfil your order, we will contact you and provide an appropriate solution, which may include a refund.

6. Prices

All prices displayed on our Australian Website are in Australian dollars (AUD) unless otherwise stated.

Prices may change from time to time. Any price change will not affect an order that we have already accepted, except where a correction is required because of an obvious pricing error.

Where applicable, taxes such as GST are included in the displayed price.

Shipping costs are shown separately at checkout unless otherwise stated.

7. Orders and Acceptance

When you place an order, you are making an offer to purchase the products selected by you.

You will generally receive an order confirmation after placing your order. This confirms that we have received your order but does not necessarily mean that the order has been accepted.

We may decline or cancel an order in circumstances including:

• the product is unavailable;
• there is an obvious pricing or product description error;
• we reasonably suspect fraudulent or unauthorised activity;
• we are unable to process payment; or
• circumstances arise that prevent us from fulfilling the order.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

8. Payment

Payment must be made using the payment methods available at checkout.

Payment information is processed through the relevant payment provider.

You must provide accurate and complete information when placing an order.

If your payment is declined or cannot be processed, we may be unable to fulfil your order until payment has been successfully completed.

9. Shipping and Delivery

Shipping options, costs and estimated delivery timeframes are set out in our Shipping Policy.

Processing times and transit times are estimates and may vary due to circumstances outside our reasonable control, including carrier delays, extreme weather, customs processing and other events affecting delivery networks.

We will provide tracking information where available.

Nothing in this section limits any rights you may have under the Australian Consumer Law if a product is not supplied within a reasonable time.

For international orders, you may be responsible for customs duties, taxes, import charges or other fees imposed by the destination country.

10. Returns, Refunds and Consumer Guarantees

Our Returns & Refund Policy explains our processes for returns, refunds and exchanges.

Nothing in our Returns & Refund Policy or these Terms is intended to exclude, restrict or modify your rights under the Australian Consumer Law.

Our products are covered by consumer guarantees where those guarantees apply.

For example, goods supplied to consumers generally must be of acceptable quality, match their description and be fit for any purpose that the consumer makes known to the supplier, subject to the applicable provisions of the Australian Consumer Law.

If a product does not meet a consumer guarantee, you may be entitled to a remedy such as a repair, replacement or refund, depending on the circumstances.

These rights exist independently of any voluntary return policy or warranty offered by us.

11. Digital Products

Some Noggin Kids products are supplied as digital downloads.

After purchasing a digital product, you may receive access to the relevant file or download through the Website or our digital delivery system.

You are responsible for:

• providing an accurate email address;
• maintaining access to your email account;
• downloading or accessing your purchase within any applicable access period; and
• keeping your downloaded files secure.

Unless otherwise stated on the relevant product page, digital products are licensed to you for personal, non-commercial use only.

Purchasing a digital product does not transfer copyright or ownership of the underlying intellectual property to you.

Our digital products may not be:

• resold;
• redistributed;
• shared with other families or businesses;
• uploaded to file-sharing websites;
• posted publicly or privately online;
• reproduced for commercial use;
• incorporated into another product for sale; or
• modified and sold or distributed as a new product.

You may print digital resources for your own personal or family use where the product is intended to be printed.

If you are a teacher, childcare provider, school, therapist, business or other organisation and wish to use a resource with multiple children or users, please contact us to discuss an appropriate licence.

12. Intellectual Property

Unless otherwise stated, all content on our Website is owned by or licensed to Musta Solutions Pty Ltd trading as Noggin Kids.

This includes:

• product designs;
• digital resources;
• busy books;
• educational activities;
• illustrations;
• photographs;
• graphics;
• logos;
• branding;
• written content;
• videos;
• downloadable files;
• website content; and
• website design and layout.

This content is protected by copyright, trade mark and other applicable intellectual property laws.

You must not reproduce, copy, distribute, modify, publish, sell or commercially exploit our intellectual property without our prior written permission, except where permitted by law or expressly permitted under the licence applicable to a purchased product.

13. Educational Resources and Information

Noggin Kids resources are designed to support children's learning and development through play, activities and conversations.

Our products and educational resources are provided for general educational and informational purposes.

They are not intended to replace professional medical, psychological, therapeutic, educational, legal or other professional advice.

Parents, carers and other adults remain responsible for determining whether a particular activity, resource or product is suitable for their child and for supervising children when required.

14. Website Content

We aim to provide accurate and useful information on our Website.

However, information may occasionally contain errors, omissions or information that becomes outdated.

We may update, correct or change Website content, product information, pricing and availability at any time.

We do not guarantee that every part of the Website will always be complete, accurate, current or available.

15. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications or services.

These links are provided for convenience.

We do not control third-party websites or services and are not responsible for their content, availability, security or privacy practices.

Your use of third-party services may also be subject to the terms and privacy policies of those providers.

16. Reviews and Customer Content

If you submit a review, testimonial, photograph, comment or other content to us, you must ensure that:

• you have the right to submit the content;
• the content is accurate and not misleading;
• the content does not infringe another person's rights;
• you have appropriate permission to submit photographs or information about other people, including children; and
• the content does not contain unlawful, threatening, defamatory or offensive material.

By submitting content to us, you grant Noggin Kids permission to use, reproduce and display that content for purposes connected with operating, marketing and promoting Noggin Kids, subject to applicable law.

We may remove or decline to publish content that we consider inappropriate or that does not comply with these Terms.

We will not knowingly publish a review or testimonial that materially misrepresents a customer's experience.

17. Prohibited Uses

You must not use our Website or products to:

• engage in unlawful activity;
• infringe intellectual property rights;
• distribute malicious software;
• attempt to interfere with Website security;
• scrape, copy or reproduce Website content without permission;
• impersonate another person or business;
• submit false or misleading information;
• collect personal information about others without authorisation;
• interfere with another person's use of the Website;
• engage in fraudulent activity; or
• circumvent any security, access or technical restrictions.

18. Website Availability and Security

We aim to keep our Website operating reliably, but we do not guarantee that it will always be available, uninterrupted or error-free.

We may temporarily suspend access to all or part of the Website for maintenance, updates, security reasons or other operational purposes.

You must not attempt to interfere with the security or operation of the Website.

19. Limitation of Liability

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified under Australian law, including the Australian Consumer Law.

To the maximum extent permitted by law, we are not responsible for loss or damage arising from your use of the Website or a third-party website where that loss or damage results from circumstances outside our reasonable control.

Where our liability can lawfully be limited, our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms limits our liability for conduct that cannot legally be limited or excluded.

20. Events Outside Our Reasonable Control

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including:

• natural disasters;
• extreme weather;
• fire;
• flood;
• war;
• terrorism;
• industrial disputes;
• government restrictions;
• interruptions to transport networks;
• postal or courier disruptions;
• telecommunications or internet failures; or
• failures of third-party service providers.

Where such an event affects your order, we will take reasonable steps to communicate with you and minimise the impact where possible.

21. Privacy

Our collection, use and handling of personal information is described in our Privacy Policy.

By using our Website, you acknowledge that personal information may be collected and handled in accordance with that policy.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Website, products, services or legal requirements.

The current version will be published on this page with the date of the latest update.

If you continue to use the Website after updated Terms have been published, the updated Terms will apply to your future use of the Website.

Changes will not retrospectively alter rights or obligations that have already arisen under an accepted order, except where permitted or required by law.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply to the extent permitted by law.

24. Governing Law

These Terms are governed by the laws of Australia.

Any dispute concerning these Terms or your use of the Website will be subject to the applicable laws and courts of the relevant Australian jurisdiction, subject to any mandatory rights or remedies available to you under applicable law.

25. Contact Us

If you have questions about these Terms, our products or your order, please contact us:

Musta Solutions Pty Ltd trading as Noggin Kids
ABN: 31 629 992 098
Email: nogginaustralia@gmail.com
Website: nogginkids.com